ROI Communication Taps Former Landor CEO as President


Scotts Valley, Calif. – February 1, 2018 — ROI Communication, the world’s leading consulting firm focused exclusively on employee communication and engagement, has hired Charlie Wrench as President.

Charlie WrenchWrench is a 35-year veteran of the communication and marketing industry, most recently as Executive VP of The Engine Group, the United Kingdom’s biggest independent marketing services group. Earlier, he served as CEO of Landor Associates, and held senior roles at global ad agencies.

“Charlie is a dynamic, seasoned leader and we’re thrilled that he’s joined the ROI team,” said Barbara Fagan-Smith, ROI Communication’s founder and CEO. “I look forward to working closely with him to expand our capabilities and help the largest organizations in the world engage their people and manage change in a rapidly evolving environment.”

Wrench, Fagan-Smith and ROI’s award-winning team of consultants advise clients on a full range of employee communication challenges, including mergers and acquisitions, enterprise social media, diversity and inclusion, crisis communication, HR and change management, among others.

“I’m excited to join ROI because I share the company’s values and its approach to authentic, meaningful employee communication and engagement,” Wrench said.  “I love the challenge of helping large organizations manage complex change effectively.”

About ROI Communication

ROI Communication helps companies bring their best to the world through the power of communication. As the world’s leading consulting firm focused exclusively on employee communication and engagement, ROI Communication strengthens communication within organizations – enabling and inspiring employees to collaborate better, contribute more and become stronger advocates of their business, culture and brand. Headquartered in the San Francisco Bay Area since its founding in 2001, ROI advises a wide range of clients, including Amazon, Chevron, PepsiCo, Genentech, Visa and HP, among many others.


Contact: Allison Renda
Company: ROI Communication
Phone: 8314300170

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