ROI Communication today announced the promotion of Sheryl Lewis to president. Lewis, a 19-year leader with the award-winning internal communication firm, will be responsible for overseeing the day-to-day operation of the business. Her promotion took effect October 1, 2021.
“We are thrilled to have Sheryl as our president,” said company CEO Barbara Fagan-Smith. “Sheryl has been with ROI since the beginning, and she has a deep understanding of our culture and our business. Her strong management skills, analytical capabilities and economics background make her the perfect person to help lead us into our next chapter as an employee-owned business. There’s truly no one more qualified or better suited for this role.”
Lewis, who previously served as the agency’s executive vice president, has spent the past 19 years working closely with ROI clients to offer counsel on a wide range of initiatives, including strategy development, change management, leadership alignment and organizational design. She has also served ROI in numerous other leadership capacities, including account manager, managing director, head of sales and marketing, strategic advisor, and more.
Prior to joining ROI in 2002, Lewis worked as vice president of talent management at Quantum Corporation, one of the world’s leading storage suppliers for personal and enterprise computers, and with Data Resources Inc as an economics consultant to Fortune 500 companies. She holds a B.A. in Economics from Cornell University and an MBA from Harvard Business School, and speaks regularly at national events on the topics of change, innovation and the future of work.
In addition to Lewis’s promotion, ROI also announced today in a separate release that the company has converted into a 100% employee-owned business, one of few like it in the United States.
“This is an exciting moment for ROI, but it’s also an exciting time for people everywhere,” Lewis said, citing the recent global shift to a more flexible and online workforce. “For 20 years, ROI has been leading the way in how companies do business, and now we’re in the perfect position to help businesses across the spectrum make the leap to a more flexible workforce.”
ROI Communication is an internal communication and employee engagement agency based in the San Francisco Bay Area with roughly 100 employees located across North America and Europe. Founded in 2001 by CEO Barbara Fagan-Smith, we specialize in helping large, global, Fortune 500 companies achieve their greatest success through inspired communication and engagement. Our clients come from every industry, including tech, retail, energy, biomedicine, manufacturing, consumer packaged goods and agriculture, and our work includes everything from business transformation to leadership changes, mergers and acquisitions, culture change, employee engagement and more.
In 2021, following our 20th year in business, we became a 100% employee-owned company, one of few like it in the United States. We have been ranked by the San Francisco Business Times as one of the best places to work in the Bay Area, and our team has regularly been recognized with industry awards and accolades.