On Demand

ROI Talk: Employee Listening in the Era of Rapid Change

In today’s era of rapid change, annual surveys struggled to keep pace with moving employee sentiment. Employees expected faster, more convenient ways to express their opinions, and leaders were looking for insights they could act on quickly.

ROI Senior Vice President Tonia King and Vice President Tara Davis led a 30-minute conversation on the latest in employee listening and shared how two companies elevated engagement for both HQ and frontline teams with their employee feedback initiatives.

Attendees walked away with ideas on how to:

• Build continuous feedback loops that fostered employee trust across varied workforce audiences
• Apply both qualitative and quantitative data, from in-person listening tours to digital surveys, to better understand employee experiences and inform strategy
• Engage AI to enhance the employee listening experience and guide clear, targeted actions from feedback results