Liz Hutchison Taff

As Vice President and head of ROI’s Digital Employee Experience (DEX) team, Liz leads the creation and execution of digital strategies for clients of diverse employee sizes and industries.

Liz, who joined ROI Communication in 2016, has more than 15 years of strategic internal and external communication, employee engagement, digital platform implementation, and change management experience.

Prior to joining ROI, Liz served as director of corporate communications for Comcast-NBCUniversal at 30 Rockefeller Center in New York. In this role, she helped lead extraordinary change management initiatives following the company’s acquisition by Comcast from GE. Before that, Liz spent six years working for Travel + Leisure Group (formerly Wyndham Destinations) where she served as director of external communications for the timeshare division, before shifting to internal communications for the hotel group. In these roles, she handled all aspects of corporate communication, from managing media relations strategies to building company websites and intranets.

As the daughter of military officers, Liz spent her childhood moving to various bases all over the United States and Europe. This experience taught her the importance of being flexible and open to learning.

“The discipline of communication is uniquely situated at the intersection of art and science,” says Liz. “It’s the art of crafting the message fused with the science of delivery and measurement. The key to success is maintaining an agile mindset so you’re constantly willing to test, learn, pivot, and adjust.”

A graduate of Florida State University with a B.S. in Communication, Cum Laude, Liz resides in Boston, MA.