The ROI Benchmark Report explores how top Fortune 500 companies communicate with their workforce. A few of this year’s eye-opening findings include:

  • Only 41% of managers understand their communication roles and responsibilities.
  • 92% of employees are proud to work for their company, up 7 points from 2017.
  • 49% of communications teams are planning to focus on launching or improving digital platforms in 2020.
  • 30% of communicators say “budget” is the main challenge to getting their job done.
  • 74% of employees are active users of their enterprise social tools — up from 68% in 2017.

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About the ROI Benchmark Report

Senior leaders responsible for employee communication from 113 large public and private companies completed our survey. The data they provided on the state of communication in their organizations, as well as their priorities and resources, is the basis of this 40-page report.

These responses represent the experiences of almost 4 million employees, and serve to articulate the shared current trends shaping communicators’ work.

Participating companies