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Barbara Baill Headshot

Barbara Baill

Barbara Baill Headshot

Barbara Baill

Board of Advisors

A member of ROI Communication’s Board of Advisors since 2002, Barbara Baill has been a Human Resources executive for more than 25 years. She currently focuses on executive coaching, leadership development and facilitating organizational change. Barbara previously served as the Vice President of Human Resources for Quantum Corporation’s hard disk drive business. Before her work at Quantum, Barbara spent more than 15 years with Hewlett-Packard. She earned a B.A. in Sociology from the University of Michigan and an M.A. in Industrial Relations from the University of Minnesota. She is also a certified Internal Coach through New Ventures West, and a member of the International Coaching Federation and Human Resources Planning Society.

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Melanie Barna Headshot

Melanie Barna

Melanie Barna Headshot

Melanie Barna

Senior Vice President, Creative

As ROI Communication’s Creative Vice President, Melanie Barna uses her background in both technology and creative strategy, to take big picture ideas, rooted in design thinking, and build solutions that are engaging, measurable and visually compelling.

Melanie leads the creative strategy for ROI as a visual problem solver, storyteller and solutions architect. She manages ROI Communication’s brand, develops ROI’s creative and technology product offerings, and sells, scopes and drives creative and technically innovative outcomes for clients. Before joining ROI Communication in 2010, Melanie led the creative and brand strategy for an award winning telecom company . She earned a B.S. in Computer Science with a secondary major in Studio Art from the College of William and Mary. An award-winning artist, she is also a marathon runner and loves to cook.

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Claire Berney Headshot

Claire Berney

Claire Berney Headshot

Claire Berney

Senior Vice President, Account Director

Claire Berney is a Senior Vice President at ROI Communication. As a senior advisor and strategist, she collaborates with clients and colleagues to transform communication challenges into opportunities. Claire is a results-oriented professional with a proven track record in designing and implementing innovative internal communications for clients, and her work is guided by one overriding principle – a commitment to transparency. Claire, who joined ROI Communication in 2013, has held a wide range of leadership roles in corporate internal communications and public relations. When she’s not helping clients, Claire might be found cooking or helping her son pursue his newest passion – playing the ukulele.

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Richard Bevan

Richard Bevan

Board of Advisors

Richard Bevan, who joined ROI Communication’s Board of Advisors in 2007, has been working in organizational communication and management of change for 30 years. His experience is international, including periods based in Europe and Australia. He was formerly a Director of Towers Perrin, and led the firm’s worldwide organizational communication practice. Since 1995 he has led his own firm, C2K Consulting, and recently launched ChangeStart, an online source of digital tools for managing change. Richard earned degrees in engineering from Oxford University and business from Manchester Business School, and was an external faculty member in the University of Washington Executive M.B.A. program, where he developed a popular course on managing change.

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Cathy Boone

Cathy Boone

Director

As a photographer exploring Yosemite Valley, Cathy Boone once endured an hour in pouring rain to capture the first ray of sunshine piercing the clouds above El Capitan. As a seasoned communications consultant, she brings a similar focus to honing ideas to their very essence. “You have to be clear about the story you’re telling and get rid of all the distractions,” Cathy said. “Like a good picture, you need to help people focus and engage.” Cathy developed this approach over 20 years working in politics, law and the tech industry. Before joining ROI Communication in 2018, Cathy spent a half dozen years as an independent policy and marketing consultant, primarily helping emerging technology companies navigate policy, strategy and messaging challenges.

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Mark Briggs

Mark Briggs

Senior Graphic Designer

As a Senior Graphic Designer at ROI Communication, Mark Briggs creates and collaborates on the development of internal communications collateral for a variety of clients. Mark also provides strategic insight and produces design solutions for new business presentations. Before joining ROI in 2010, Mark spent more than 15 years working in a variety of design roles, including a role as a graphic designer for Joie de Vivre Hospitality. There, he helped establish brand standards and style guides, collaborated with the marketing and PR teams, and developed collateral, among other projects. When he’s not working with clients, Mark loves to cook, ride his bicycle and travel.

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Kristin Brownstone

Kristin Brownstone

Director

When it comes to helping executives communicate effectively, Kristin Brownstone draws from 20 years of experience in corporate communications – and her own experience as an actor. “I know firsthand the challenges of being in front of an audience – both that feeling of vulnerability, and the need to quickly establish a meaningful connection,” Kristin said. “That enables me to help others communicate with more empathy, authenticity and confidence.” Kristin joined the ROI Communication team in 2018. Previously, she spent seven years as a Senior Global Field and Executive Communications Manager at Adobe. Most recently, she led all communications for the President of Adobe Americas, provided presentation coaching for senior leaders, developed sales communication strategy and launched a multimedia storytelling initiative to spotlight collaboration between the company and its largest customers.

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Spencer Bullock

Spencer Bullock

Project Coordinator

As a Project Coordinator at ROI Communication, Spencer Bullock keep operations at headquarters running smoothly – handling outside queries, supporting the talent team, maintaining the database and pinch-hitting in a range of key back-office roles. Prior to ROI, he honed his skills for years, serving customers and managing co-workers at Baskin-Robbins, and working in the hotel industry for Quality Inn & Suites. Spencer developed his interest in communications at Cabrillo College, where he earned an Associate’s Degree in Communications Studies, and won his department’s Communication Award. When Spencer isn’t working, he loves frequenting flea markets and second-hand stores, where he sources inventory for his Etsy shop.

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Lee Callaway

Lee Callaway

Vice President

As a Vice President at ROI Communication, Lee Callaway helps clients articulate their goals and tell their stories in the most effective way possible. Lee has worked as a consultant for more than 15 years, advising clients in the tech and pharmaceutical sectors, including Hewlett-Packard, Adobe, Applied Biosystems, Gilead and Roche. Lee is a graduate of Vanderbilt University and has since earned two masters’ degrees, one in Management from Stanford University’s Graduate School of Business, and another from the University of Phoenix in Computer Information Systems. When he’s not assisting clients, he loves to cook, read and run – sometimes completing multiple marathons in a single year.

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Joey Castanieto

Joey Castanieto

Video Director

Joey Castanieto, a creative director for CG Creative Studios and a strategic partner with ROI Communication since 2013, has spent more than a decade honing his craft. He has worked in advertising, the gaming industry, the movies and corporate environments. He graduated with a degree in Film, Television and New Media from San Diego State University, and has several passions outside of visual storytelling. These include going to sporting events, attending concerts, surfing and playing competitive poker.

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Stacy Cintas

Stacy Cintas

Senior Consultant

As a Senior Consultant at ROI Communication, Stacy Cintas brings over nine years of experience in marketing, communications strategy and tactical implementation to advise ROI clients. Stacy, who joined ROI Communication in 2011, spent the previous four years at Cisco Systems. A native Californian, Stacy earned a B.A. in Business Administration from the University of Hawaii. When she’s not working, she loves to run, practice yoga, and cook. Recently she completed the Susan G. Komen Breast Cancer 60-mile walk – a three-day endeavor she plans to repeat.

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Lisa Clarey-Lawler

Lisa Clarey-Lawler

Director

As the daughter of an Air Force officer whose career took her family around the world, Lisa Clarey-Lawler attended 16 schools by the age of 18. Looking back, that experience profoundly influenced her eventual career in consulting, which requires her to be adept at change and always excited to learn something new. Lisa joined the ROI Communication team in 2018 with more than 25 years of experience in marketing, communication, and branding. Prior to ROI, she served for three years as the Vice President of Employment Brand at VMware, a software subsidiary of Dell Technologies. In this role, she led the company’s global strategy for managing and measuring employee engagement and employer reputation to attract, develop and retain top talent.

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Diana Cortina

Diana Cortina

Designer

As a Graphic Designer for ROI Communication, Diana Cortina tackles all sorts of design projects including websites, logos, presentations, ads, newsletters and collateral. Diana joined the ROI team in 2015 from the TranAccel Group, where she served as a Visual Communications Lead for clients including the Navy Federal Credit Union, Aqua America, Celgene and more. She attended the Art Institute of Philadelphia, from which she earned a B.S. in Visual Communications. When she’s not helping clients at ROI, Diana enjoys working on her own creative projects, such as decorating cakes and refinishing furniture for the home she shares with her husband, young son and dog.

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Adrian Cropley

Adrian Cropley

Australia and Asia Pacific

A partner of ROI Communication in Australia and Asia-Pacific, Adrian Cropley is one of the world’s leading internal communication and change strategists, with more than 20 years of experience in a wide range of business communication roles. Until 2004, Adrian was the head of corporate employee communication for a major telecom company in the Asia Pacific region. He is currently a principal in his own consultancy, based in Australia, which focuses on change, communication and coaching for global clients. A recognized leader in his field, Adrian has won the International Association of Business Communicators’ Gold Quill award multiple times, has served as an IABC Speaker and was IABC’s 2008 Chapter Leader of the Year.

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Roger D’Aprix

Roger D’Aprix

Board of Advisors

Roger D’Aprix, who has served on ROI Communication’s Board of Advisors since 2005, is an internationally known consultant, lecturer and author who has helped scores of Fortune 500 companies develop more effective communication strategies, embrace cultural change and achieve better business results. An IABC Fellow and recipient of the 2014 President’s Award from the Communication Leadership Exchange for his impact on the evolution of organizational communication, Roger has been described as one of the most influential thinkers in the communication profession. Roger has written several books on employee communication, including his best-selling Communicating for Change: Connecting the Workplace with the Marketplace and The Credible Company: Communicating with Today’s Skeptical Workforce.

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Laura Dantes

Laura Dantes

Senior Vice President, Account Director

Laura Dantes is a Senior Vice President at ROI Communication, and has been in the communications business for over 25 years. She helps large and small companies alike define their brand, vision, and positioning and execute strategic campaigns, as well as guide organizational development, knowledge management systems, best practices and talent engagement and training programs. Before joining ROI in 2010, Laura took a leadership position at a boutique marketing firm, The Linus Group, as Director of Client Services. Laura is a graduate of Willamette University, and has completed post-graduate coursework in several fields at American University, Pepperdine University’s executive business school, San Francisco State and UC Berkeley.

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Tara Davis

Tara Davis

Director

Prior to joining the ROI Communication team in 2017, Tara worked for Realogy Holdings Corporation, a global real estate company whose brands include Better Homes and Gardens Real Estate, Century 21, Coldwell Banker, ERA Real Estate and Sotheby’s International.

Responsible for a broad communications portfolio, she helped develop internal and franchise communication strategies, communicate change management and rebranding efforts, increase employee volunteerism and philanthropic giving, and garner positive coverage in outlets including The New York Times, Yahoo! Finance and Market Watch.

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Tricia Deeter

Tricia Deeter

VP of Finance

As a Certified Public Accountant, Tricia Deeter loves numbers. And to her, they always tell a story. “When I look at the books, the sky opens up and the sun shines,” she said. Tricia joined the ROI Communication team in 2019 as Vice President of Finance. In this role, she not only oversees the company’s finances, but also serves as a business strategist. “I love the challenge of forecasting,” she said. “Once I know a company well, I can often predict where it’s going.” Prior to joining ROI, Tricia advised startups and venture-backed companies for Kranz & Associates – developing financial statement models, establishing accounting processes, handling tax compliance, managing cash flow and leading HR functions.

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Paul Dobson

Paul Dobson

Board of Advisors

Paul Dobson, a CPA with more than 25 years of consulting experience, joined ROI Communication’s Board of Advisors in 2004. As the founder and CEO of Pacific Business Adviser, Paul counsels a select group of companies and individual clients on strategic planning. He has worked in a wide range of industries, which enables him to identify both patterns and solutions quickly and effectively. Before launching Pacific Business Adviser, Paul was a partner at Kellogg and Andelson, where he developed business and tax strategies for clients in the healthcare, real estate, education, business services, manufacturing, distribution, entertainment, technology and non-profit sectors. Earlier in his career, Paul served as the CFO of ProDX, an IT consulting firm with Fortune 500 clients including Nike, Starbucks, Boeing, Microsoft, ADP and Nordstrom.

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Kristin Durham

Kristin Durham

Art Director

Kristin joined ROI Communication in 2015 from Stella & Dot, an e-commerce jewelry company, where she paid what she calls “excruciating attention to detail” overseeing the conception and creation of a wide range of digital and print materials, including marketing collateral, websites, packaging and training manuals. Prior to her tenure at Stella & Dot, Kristin worked as an Art Director at AKQA, a global ad agency that that specializes in creating digital services and products, and in a similar role at Goodby, Silverstein & Partners, where she managed complex projects for clients that included Sprint, Hewlett-Packard, Adobe, Doritos and the Commonwealth Bank of Australia.

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Barbara Fagan-Smith

Barbara Fagan-Smith

CEO

Barbara Fagan-Smith, the founder and CEO of ROI Communication, has three decades of experience in business, corporate communications and journalism. ROI Communication works with a wide range of Fortune 500 companies, helping them strengthen communication within their organizations – enabling and inspiring employees to collaborate better, contribute more and become stronger advocates of their business, culture and brand.

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Katy Fairman

Katy Fairman

Director

As a Director at ROI Communication, Katy Fairman works closely with clients to develop and execute communication initiatives that are engaging, proactive and effective. Throughout her career as a communication professional, Katy has developed and managed a broad range of communication initiatives for clients in the high tech, biotech and energy industries. She has led internal and corporate communication teams, conducted communication audits, produced live and virtual events, developed intranets and publications, managed product launches and helped big organizations maximize their performance. Katy earned a B.A. in Communications in 1991 from Cal Poly, San Luis Obispo. An avid outdoorswoman, she volunteers for the Nature Conservancy and – to help others in the world of work – Wardrobe for Opportunity.

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Catherine Forman

Catherine Forman

Vice President

Catherine Forman is a Vice President at ROI Communication, and has worked in corporate communications for nearly two decades, developing a deep expertise in strategic planning and employee engagement. Since joining ROI Communication in 2003, Catherine has helped manage a wide range of projects, with a special focus on strategy, communications and change management, and measuring the effectiveness of communications within large organizations. Before joining ROI, Catherine held a number of roles including the Vice President of Corporate Communications at Quantum Corporation. She holds a B.A. in Economics from the College of William and Mary, and an M.A. in Economics from Stanford University.

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Clark Foy

Clark Foy

Board of Advisors

Clark Foy first began counseling the ROI leadership team in 2002. Formerly the CEO of MetriGear, a Silicon Valley technology company focused on improving performance for cyclists, he now leads the Cycling Power team for Garmin, which acquired MetriGear in 2010. Earlier in his career, Clark was Vice President of Marketing for Synaptics, where he led the company’s expansion into the handheld market, including mobile phones and MP3 players. Prior to Synaptics, Clark held various management positions for Oak Technology, Gadzoox Networks, Quantum Corporation, and Compaq Computer Corporation. Clark earned a B.A. in Business Administration from Miami University in Oxford, Ohio, and an M.B.A. from Northwestern University’s Kellogg Graduate School of Management.

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Kerstin Fuller

Kerstin Fuller

Consultant

As a Consultant at ROI Communication, Kerstin Fuller helps teams improve performance by asking a lot of questions. Kerstin joined ROI Communication in 2015 from Lanyon, a company whose cloud-based management system helps facilitate registration and tracking at large events such as conferences, athletic events and trade shows. Earlier, she worked in ad sales at MTV, in Human Resources at CUSO Financial Services, and in Marketing at Qualcomm, which honored her with its prestigious QualStar award for exceptional performance. Kerstin earned a B.S. in Business Administration from the University of Southern California. When she’s not working, she enjoys country music, reading thrillers, college football, running and watersports.

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Kathy Fuller

Kathy Fuller

Director

Kathy joined the ROI Communication team in 2019, bringing more than two decades of experience in corporate communications, change management, HR communications, branding, marketing, public relations, and corporate social responsibility. An insightful client counselor with great instincts, she has been a key player in communicating six CEO transitions and three major mergers and acquisitions – including the $110 billion merger of Pfizer and Warner-Lambert, the acquisition of Bayer Diagnostics by Siemens, and the merger of the PR consultancies Ketchum and Pleon.

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Lesli Gee

Lesli Gee

Executive Vice President

As an expert in change management, EVP Lesli Gee helps organizations achieve their full potential. She has spent more than two decades helping executives design and execute large-scale change initiatives to strengthen organizational culture, streamline processes and improve performance. She has worked closely with leaders at Adobe, Cisco, Gap, Hewlett-Packard, PepsiCo, Safeway, Toyota, Walgreens and other leading companies to help their organizations adapt to new challenges and achieve their business goals. Prior to joining ROI Communication, Lesli held senior communications and HR positions at Maxtor Corporation, Quantum, and Aetna. When she’s not advising clients, Lesli enjoys hiking, biking, skiing and camping with her family, and runs marathons to raise money for charity.

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Eileen Gillette

Eileen Gillette

Accountant

For Eileen Gillette, accounting is a lot like detective work. In both cases, you’re looking for missing information and can’t stop until everything adds up. “I’m a problem-solver,” she said. “I like to figure out what’s wrong and correct it.”

Eileen, a member of ROI Communication’s accounting team, has been working with figures her entire career, holding accounting roles in the software industry, food service industry, hospitality industry, digital marketing and consulting, among others.

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Amanda Hamilton-Attwell

Amanda Hamilton-Attwell

South Africa

Amanda Hamilton-Attwell has been involved in communication for the past 33 years. Originally a journalist and a lecturer at the University of South Africa, Amanda has spent most of her career conducting communication and organizational research at the National Productivity Institute in Pretoria. In 2000 she started Business DNA, a strategic ROI Communication partner in South Africa, as a communication and organizational research group. As her client base grew she extended her services to include training and implementation solutions. Amanda was one of the first people in South Africa, and the first woman, to be awarded a Doctorate in Communication Science. She started her studies in 1970 at the Potchefstroom University, now called the Northwest University, and completed it in 1981 at the University of South-Africa.

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Ginny Henzi

Ginny Henzi

Executive Assistant

Ginny Henzi is the Executive Assistant to ROI Communication CEO Barbara Fagan-Smith. Ginny brings over 20 years of administrative experience to ROI, including more than 12 years of experience supporting c-level executives. Ginny has worked in a variety of industries including high tech, real estate, entertainment, automotive, retail and restaurant management. When she is not working, Ginny enjoys spending time with friends, family and her rescue dogs.

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Lucy Heskin

Lucy Heskin

Senior Consultant

Lucy Heskin is a communication professional with broad project management experience. A Senior Consultant at ROI Communication, Lucy specializes in writing, designing and overseeing tailored communication projects for both multi-national and boutique clients. Lucy is passionate about internal communication strategy and lends a creative approach to finding solutions that work for her clients. She has served in a number of roles coordinating events, publishing internal newsletters, developing web content, analytics and the user experience, and supporting integration activities following mergers and acquisitions. Lucy holds a B.A. in Communication with High Honors from UC Santa Barbara. When she’s not working, Lucy enjoys hiking with her family and volunteering in her community.

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Haley Hirai

Haley Hirai

Senior Consultant

As a writer, Haley Hirai knows that powerful stories are often the best way to connect people to a greater mission, goal or shared sense of purpose – and it’s her pursuit of such stories that gives her own work meaning. “I love asking questions, and helping people articulate stories that don’t just inform, but inspire,” Haley said. Haley joined the ROI Communication team in 2018 from DPR Construction – a global, $6 billion construction company – where she led corporate brand journalism and content development, managing multimedia editorial campaigns across intranet, blog and social media platforms. Prior to joining DPR, Haley spent three years honing her strategy and messaging skills as a corporate communications consultant for Fortune 500 tech companies. At North of Nine Communications, she helped launch Intel’s $300 million Diversity in Technology Initiative, and developed strategic messaging for workplace announcements spanning benefits, wellness and other HR initiatives.

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Kat Hsueh

Kat Hsueh

Director of Talent and Technology

Kat joined the ROI Communication team in 2019 from Qubole, where she directed HR for the cloud data analytics and machine learning company. Previously, she held senior HR roles at FireEye and LinkedIn, where she helped establish HR systems and processes for a LinkedIn workforce that tripled during her two-year tenure from 2,000 to 6,000 employees. “I like HR because it’s different all the time, and people are interesting,” Kat said. She traces her career in part to a childhood in which her father’s engineering work led her family to move often. “I learned to connect with people and build effective relationships quickly.”

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Jodi Huffman

Jodi Huffman

Senior Consultant

Jodi Huffman, a Senior Consultant at ROI Communication, has dedicated more than 25 years of her career to developing internal communication programs that engage employees and help organizations deliver better business results. Since joining ROI in 2006, Jodi has worked with a wide range of Fortune 500 clients on major communication initiatives including intranet launches, company-wide rollouts, and helping leaders and managers become more effective communicators. Previously Jodi was a Vice President at Bank of America, where she directed national and regional internal communications, and helped lead a major culture change for 180,000 employees. Jodi received her B.S. in Business Administration from Ohio State University.

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Jennie Ivory

Jennie Ivory

Senior Consultant

Jennie Ivory, a Senior Consultant at ROI Communication, works closely with clients to develop and execute communication initiatives that are engaging, proactive and effective. Before joining ROI Communication in 2009, Jennie managed internal communications and Corporate Social Responsibility initiatives on a divisional level for the Lennar Corporation, one of the nation’s largest homebuilders. Jennie, who earned a B.A. in Mass Media Communication from California State University, Sacramento, balances her professional career with significant volunteer work. Currently, she serves as a board member for Open Heart Kitchen, a non-profit organization that helps feed hungry people in need, including low-income seniors, schoolchildren and others.

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Erika Jensen

Erika Jensen

Vice President, Account Manager

Bringing more than 20 years of internal communication, public relations and writing experience to ROI Communication, Erika Jensen is a Vice President at ROI and leads the measurement practice. Erika helps companies connect with employees, tell their story, and measure their successes, and delivers strategic planning and tactical execution to ROI clients. Before joining ROI Communication in 2010, Erika spent 16 years working as a communications professional – as a strategist, writer, editor and project manager in multiple industries. Erika, who earned a B.S. in Journalism from the University of Colorado, also holds an M.S. in Oriental Medicine from Meiji College of Oriental Medicine.

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Catherine Jordan

Catherine Jordan

Vice President, Strategist

A Director at ROI Communication, Catherine Jordan is a creative, authentic communications consultant with experience across multiple industries. An excellent writer, editor and speaker with a talent for developing and implementing plans and strategies that impact business results, employee engagement and company culture, Catherine oversees complex projects to ensure that ROI teams anticipate, understand and fulfill clients’ communication needs. She earned a B.A. in International Studies and French from Manhattan College and an M.A. in Corporate and Public Communication from Seton Hall University. When she’s not counseling clients, she pursues her passions for travel, photography and music.

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Jacqueline Justice

Jacqueline Justice

Art Director

As a graphic designer, Jacqueline Justice believes that less is more. Not just because she personally prefers a cleaner visual aesthetic, but also because simplicity makes a bigger impact. “I consider myself a minimalist,” she said. “My studio is very spare. My desktop is clean, and I try to be as organized as possible.” Having eliminated most distractions from her peripheral vision, she is able to focus more intensely on client projects – creative work that often her absorbs her for hours on end. “I love what I do, especially the variety.”

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Anne Kaplan

Anne Kaplan

Director

As a Director at ROI Communication, Anne Kaplan oversees complex projects to ensure that ROI teams anticipate, understand and fulfill clients’ communication needs and help them achieve their business goals. Anne began her communications career at Pacific Gas & Electric, writing features for its intranet. Soon she was managing employee meetings with top executives, which gave company leaders and up to 800 employees per session the chance to engage as the company experienced dramatic change. She later served as primary speechwriter to the CEO and COO. Since joining ROI Communication in 2009, Anne has worked on a variety of projects including executive communications, sales communications, mergers and acquisitions, leadership events, videos, and focus groups. A graduate of Claremont McKenna College, she is fluent in Spanish.

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Marta Karpinska-Dean

Marta Karpinska-Dean

Senior Consultant

Marta Karpinska-Dean is a Senior Consultant at ROI Communication. After moving to the United States in 2004, Marta joined the corporate communication team at Petco Animal Supplies, the national pet store chain, where – in addition to her human colleagues – her officemates included fish, snakes, dogs, birds, rats and the occasional bearded dragon. Marta speaks multiple languages – Polish, Russian and English, among others – and believes that this ability enables her to choose words with greater objectivity and care. A graduate of the University of Warsaw with an M.A. in English Philology, she specialized in American Studies and Linguistics. The mother of two, Marta loves to cook and is a voracious reader of news and non-fiction.

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Scott Kaul

Scott Kaul

Sr. Consultant

As a Sr. Consultant at ROI Communication, Scott Kaul is a trusted advisor and project manager, working closely with clients to develop and execute communication initiatives that are engaging, proactive and effective. Before joining ROI Communication in 2009, Scott worked closely on industry reports for Tiburon Strategic Advisors, a financial consulting firm. Prior to that, he spent three years as a staff writer and copy editor for the Lodi News-Sentinel, covering news, editing stories and updating the paper’s website. While at the paper, he also helped launch a series of blogs, engaged readers to produce content, and collaborated on the redesign of the publication’s front page. In addition to writing, Scott is passionate about strategic board games, which build his critical thinking skills – skills that make him a better communicator.

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John Kidon

John Kidon

Creative Director

John, who joined ROI Communication in 2015, has worked as a designer and creative director since 1995, when – at the dawn of the Web – he went to work in the newspaper industry. Next, he worked in the insurance industry as a graphic designer at New York Life and Prudential, developing digital and print marketing and sales materials, CD packaging and personalized print-on-demand collateral that nearly doubled response rates. Subsequently, John launched Kedodesign, working with a wide range of commercial, non-profit, religious and community clients to develop websites, logos, signage, letterhead, menus, business cards and sales materials.

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Tonia King

Tonia King

Vice President

Tonia King, a Vice President at ROI Communication, brings more than 15 years of experience in the communications industry. Before joining ROI in 2014, Tonia held a number of roles in the healthcare, hospitality, education and public relations industries. Tonia holds a B.A. in Organizational Communication, as well as an M.A. in Corporate Communication & Technology and an 18-week Mini-M.B.A. all from Rollins College. When she’s not advising clients or practicing yoga, Tonia is a busy mother of three and a voracious consumer of pop culture, from magazines to movies to TV.

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Andrew Kornblatt

Andrew Kornblatt

Senior Consultant

Andrew ascribes his success to listening. “I’ve always been interested in how different people and groups communicate with each other, and how that leads to action or inaction. So we reviewed a lot of data and talked with a wide range of stakeholders to really understand their concerns, and only then developed our communications strategy,” he said. Ultimately, the ban reduced San Jose’s plastic bag litter by nearly 60%, cut an estimated 5 million bags from the city’s annual waste stream, and became a nationwide model of success. Andrew, who joined the ROI Communication team in 2018, helps clients achieve their own challenging goals in a similar way – by establishing priorities, listening to stakeholders, developing sound strategies and measuring the results.

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Christy Lang

Christy Lang

Senior Strategist

Christy has deep experience in managing change and setting strategic direction. She has led or facilitated strategic planning initiatives, large mergers and acquisitions, executive leadership transitions, employee training, team-building exercises and cultural transformations. Her clients have included The Bill & Melinda Gates Foundation, Apple, Cisco Systems, Hewlett-Packard, Agilent, Hess Corporation, Consumers Union, KLA-Tencor, the California State Automobile Association, Symantec, Xilinx, Safeway and Stanford University, among others.

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Elizabeth Lawson-Kurdy

Elizabeth Lawson-Kurdy

Senior Consultant

Elizabeth joined the ROI Communication team in 2019, having served most recently as an Internal Communications Manager at Green Dot Agency, an in-house agency of Deloitte, the global consulting and accounting firm. In this role, she led internal sponsorship communications and engagement for the company’s 70,000 U.S. employees. An Arizona native, Elizabeth got her start as a journalist at The Arizona Republic, writing for a range of its magazines. Four years later, eager to engage audiences more interactively, she joined the communications team at AIG Financial Advisors – right before the 2008 financial crisis. As its Acting Director of Communications, she advised executives through the recovery, reassured external and internal constituencies, and helped rebrand the company.

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Laura LeBleu

Laura LeBleu

Content Strategist

Laura LeBleu works as a Content Strategist at ROI Communication, and helps ROI use words to create powerful images. Laura joined the ROI Communication team in 2015, and has a long record of achievement as a writer and creative director. Before joining ROI, she launched her own company – Cheeky Monkey Copy – and spent more than a decade collaborating with a range of global agencies to help clients, such as Red Bull, Chrysler, L’Oreal and more, grab people’s attention and get their ideas across. When Laura isn’t advising clients, she enjoys spending time with her husband and son, studying local history, competing in triathlons and running her dog.

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Emery Lees

Emery Lees

Senior Consultant

As a Senior Consultant at ROI Communication, Emery Lees provides strategic counsel and program implementation for ROI clients in the areas of employee engagement, community building, social media, collaboration and digital strategy. An expert in social media, Emery works to help companies make the most of enterprise social networks such as Yammer, Jive and Chatter. Prior to joining ROI, Emery spent six years at URS Corporation, an $11 billion global design, engineering, construction and technical services company. Emery earned a B.A. in Mass Communications from the University of California at Berkeley and studied in Italy at the Università degli Studi di Siena. When she’s not working, Emery enjoys listening to live music, reading, trying new restaurants and polishing her Italian.

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Sheryl Lewis

Sheryl Lewis

Executive Vice President

Sheryl works closely with ROI clients to offer strategic counsel on a range of key initiatives including strategy, change management, leadership alignment and social media. Prior to joining ROI in 2002, Sheryl worked for 15 years at Quantum Corporation, one of the world’s leading storage suppliers for personal and enterprise computers. At Quantum, she served in a broad array of roles that included VP of Talent Management, Director of Management and Organizational Development, Director of Business Excellence and Director of Product Marketing. When Quantum merged with Maxtor in 2001, Sheryl was part of the merger negotiating team that resolved complex details of the transaction. Prior to joining Quantum, Sheryl worked in New York as an economics consultant to Fortune 500 companies at Data Resources, Inc.

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Jeanette Lewis

Jeanette Lewis

Director

Jeanette joined ROI Communication in 2018. Immediately prior to joining the ROI team, she served as Director of Corporate Communications at Prologis, one of the world’s largest industrial real estate investment trusts. In that role, she counseled the company’s leaders on communication strategy, directed internal and external communications globally, and managed a diverse team of communicators, external PR agencies and vendors around the world.

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Melissa Logan

Melissa Logan

Senior Project Manager

Melissa Logan once grew so frustrated with an artless rendering of Virgil’s Aeneid that she re-translated the original Latin poem herself. Later, working for an education company, she set up a template system that accelerated the editing of textbooks while improving accuracy, too. It’s this focus on the integrity of process – and her talent for recognizing which small improvements can make the biggest impact – that enable Melissa to drive change effectively. “I love to find efficiencies and optimize systems so that people are empowered to do their best work,” Melissa said. “It’s just so fun to discover better ways to reach a given goal.”

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Scott Lum

Scott Lum

Senior Technical Consultant

A Senior Technical Consultant at ROI Communication, Scott Lum is a strategic and tactical web professional with a passion for defining, designing, developing and managing web solutions. His work involves designing rich user experiences on the web. Scott began collaborating with ROI Communication in 2010, after spending time in high technology industries and launching his own web design company. Scott earned a B.S. in Electrical Engineering with an emphasis in Software Programming from San Jose State University. He has served as an advisory board member to various startups. When he’s not working with clients, Scott enjoys volunteering at animal shelters to help rehabilitate lost or abused German Shepherds.

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Michael Lynberg

Michael Lynberg

Vice President

As a Vice President, and one of the original team members at ROI Communication, Michael Lynberg has worked extensively with executives and managers to create communication campaigns that engage, inform and inspire. His work includes employee and manager websites, newsletters, feature articles, video scripts, speeches, and executive messages and blogs. Michael is a writer whose intelligence, curiosity, empathy and humanity shine through his work. A graduate of UCLA and Harvard Divinity School, Michael is the author of eight books, including Make Each Day Your Masterpiece, The Gift of Giving, The Path with Heart and Winning: Great Coaches and Athletes Share Their Secrets of Success. His books have sold more than 500,000 copies around the world.

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Jennifer Lynch

Jennifer Lynch

Director

Jennifer Lynch is a Director at ROI Communication, bringing two decades of experience helping a diverse client base design and implement strategic communication programs, engage stakeholders during times of change and align internal and external messages. Since joining ROI in 2004, Jennifer’s projects have included supporting Hewlett Packard’s Manager Communication group by producing a biweekly, global publication and maintaining the section of HP’s intranet dedicated to people managers. She also worked with the head of Global Delivery at HP to revamp the group’s messaging for employees, customers, and investors worldwide.

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Samantha Manss

Samantha Manss

Human Resource Manager

Samantha Manss is the Human Resources Manager at ROI Communication, responsible for managing payroll, benefit activity and general accounting. She is empathetic and a great listener – both traits that serve her well as a member of ROI Communication’s Human Resources team. When she’s not at work, Samantha rides horses, reads, and – as an avid crafter – makes books of inspirational images and quotes. In 2010 she earned an A.S. in Business from Cabrillo College.

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Lisa Marks

Lisa Marks

Lisa Marks

Lisa Marks

Living ROI Project Manager

Lisa Marks believes in living a life you don’t need a vacation from – one rich with family and friends, meaningful work, and service to community. It’s her pursuit of this ideal that led her to work at Living ROI, an organization that helps people realize the life they desire. Lisa joined the Living ROI team in 2018, bringing decades of experience from a wide range of roles at Amdahl Corporation, National Semiconductor, Quantum Corporation, the Naval Postgraduate School, The City University of New York’s John Jay College & Graduate Center, JDM Foods and Leal Vineyards and Winery.  A graduate of California State University at Monterey Bay with a BA in Human Communication, Lisa feels a deep connection to the Central Coast of California, especially Big Sur. She and her husband own an RV and love exploring new parks and enjoying the beauty of nature.

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Melissa Martin

Melissa Martin

Senior Consultant

Melissa joined the ROI Communication team in 2019 after working for more than two decades in corporate communications, change management, employee engagement, executive communications and public relations, mostly for tech companies. That experience – translating technology into human terms – still shapes her approach to assisting clients. “Often, people explaining technology or tech services tend to get into all the bits and bytes, but that doesn’t engage broader audiences,” Melissa said. “I recommend using stories to capture their attention, draw them in and inspire them to take action.”

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Cyrus Mavalwala

Cyrus Mavalwala

Canada

Cyrus Mavalwala is an accredited and award-winning communications practitioner and speaker who has been helping companies achieve their business objectives for 17 years. As founder and partner at Advantis Communications, a Canadian-based ROI Communication partner, Cyrus delivers messaging and positioning, strategic communications planning, writing, media & analyst relations, media training, social media, multimedia, internal communications and tradeshow marketing for ROI’s international clients. Before founding Advantis in 2002, Cyrus worked at Hill and Knowlton and Fleishman-Hillard. He is a Toronto board member of the International Association of Business Communicators and volunteers on the International Continuous Professional Development Committee.

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Beth Miller Thiel

Beth Miller Thiel

Director

In the age of social media, Beth Miller Thiel believes that companies need good writing more than ever – in part because it’s relatively rare. “The most successful people and organizations articulate what they believe succinctly and clearly, then follow through,” she said. “I love to help leaders find those words and ways to connect with their teams, customers and communities.” A former journalist, Beth has served in senior corporate communication roles across Silicon Valley for more than 20 years, applying deep expertise in employee engagement, internal communication, digital marketing and public relations. She joined the ROI Communication team in 2018 from Plex Systems, where she served as Senior Director of Corporate Communications.

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Steve Nguyen

Steve Nguyen

Technical Consultant

As a Technical Consultant for ROI Communication, Steve Nguyen uses his 17 years of experience as a web designer and developer to provide technical expertise to clients. Steve joined ROI Communication in 2011, and has strong design skills and deep technical knowledge to translate those designs into highly functional websites and applications, both for the desktop and mobile devices. A business graduate of Santa Clara University, Steve first entered the world of design through print projects. When the web took off in the mid-90s, he made the switch to the digital world.

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Krista Nilsen Bordner

Krista Nilsen Bordner

Senior Consultant

As a Consultant at ROI Communication, Krista Nilsen Bordner approaches her work guided by three principles. First is to act with integrity. Second is to be clear, direct and honest. Third is to be kind. She joined the ROI team from Maxim Integrated, where she served as an Employee Communications Manager responsible for employee communication within two large business units, counseled senior leaders and developed change management strategies to implement companywide initiatives. She also worked in Public and Community Relations at National Semiconductor, Paramount’s Great America and Whole Foods Market. When she’s not working with clients, Krista enjoys stand-up paddling, snowboarding, spending time with her family, creative writing, and volunteering as a certified child passenger safety technician installing car seats for local families.

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Bobbi Padilla

Bobbi Padilla

Director

A Director at ROI Communication, Bobbi Padilla is a well-rounded and versatile communicator who helps clients seamlessly and effectively execute complex, time-sensitive projects that range from worldwide company meetings to newsletter publishing to multi-pronged integration efforts in the aftermath of large-scale acquisitions. Prior to joining ROI, Bobbi served as Coordinator of Development for Catch 23 Entertainment in Hollywood. There she worked closely with screenwriters, directors and actors to prepare film projects for the screen. Her work required balancing the artistic integrity of a film with its financial viability. Bobbi received her B.A. in Film Studies with an emphasis in documentary film production from Yale University. She speaks both Spanish and Italian.

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Kristina Paster

Kristina Paster

Senior Consultant

Kristina, who joined ROI Communication in 2016, offers clients a rare balance of communication experience and technical knowledge. Over the past decade, she has developed deep expertise in helping organizations run more efficiently. Whether she’s implementing new software systems, training teams, managing customer service or improving internal processes, Kristina helps people break down silos, communicate better, and solve problems together.

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Hali Paulson

Hali Paulson

Senior Design Consultant

Hali is a Senior Design Consultant at ROI Communication, brining nearly two decades of experience in creating, editing and onsite support of executive presentations. Since the early 90s, Hali has been a consultant to Hewlett-Packard, having transcended four CEOs and two brand changes. In the meantime, she has delivered professional support and materials to a variety of ROI clients. She has the innate ability to quickly learn and apply internal branding guidelines to her work as required by her clients, but can always find a way to make presentations interesting and engaging within those guidelines. She is known for her ability to quickly produce world-class presentations under tight deadlines with the utmost in accuracy and style. Hali received her B.A. in Art, with a minor in Art History from Santa Clara University.

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Linda Pederson

Linda Pederson

Vice President, Strategist

Linda Pederson, a Vice President at ROI Communication, is a communications professional with two decades of combined experience in internal communications, public relations and journalism. She focuses on designing executive, sales and change communication strategies that engage and inspire employees, enhance leadership credibility, and improve the bottom line. Some of her recent clients include Hewlett-Packard Enterprise, HP Inc., and Oracle. Prior to joining ROI in 2005, Linda created and managed global communication campaigns for a variety of companies in the high-tech, entertainment, political and real estate arenas. Past clients include Yahoo! Inc., Lucasfilm, Ltd., San Francisco Office of the Mayor and Bechtel Corporation. She received a B.A. in Communications from the University of California at San Diego.

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John Pollack

John Pollack

Chief Content Officer

Chief Content Officer John Pollack helped launch ROI Communication in 2001, and helps clients tap into the full potential of language to articulate ideas, reveal truths and persuade others to action. John has spent the past decade advising Fortune 500 executives and senior public officials on communication strategy. A former Presidential Speechwriter for Bill Clinton, John has a gift for translating complex ideas into simple, concise and compelling language. John is the author of three books, and has made periodic appearances in national media. He is also a dynamic public speaker who has delivered talks at Google, the 92nd Street Y, national conferences and major universities.

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Judy Rivera

Judy Rivera

Director

Judy joined the ROI Communication team in 2017 after two decades in senior communication roles at Hewlett-Packard and Hewlett Packard Enterprise. At HP, she managed a wide range of projects in marketing communications, internal and employee communication, culture and engagement, sales, channel and executive communication.

In these roles, she conceived and executed communication strategies; coordinated public relations, analyst relations, internal communication and executive communication efforts; led change management communication; developed programs to re-articulate and strengthen company culture; managed marketing and advertising campaigns; produced major events; launched digital communication platforms and established metrics to gauge effectiveness.

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Denise Rotman

Denise Rotman

Creative Director

Adept at a wide range of design-related software packages, Denise’s skills include creative direction, visual and web design, front-end development, motion graphics, video editing, design strategy, product design, copywriting, storyboarding and branding. She is also fluent in English and Spanish, and proficient in Portuguese – languages she acquired from her parents and living abroad.

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Kathy Ryan

Kathy Ryan

Board of Advisors

Kathy Ryan brings more than 25 years of experience in financial management and accounting to her advisory role. As a co-founder of Macias & Ryan, a financial consulting firm, Kathy provides financial management and accounting services for a range of companies in the Bay Area and San Diego, California, working in industries that include software, Internet services and life sciences. Before founding Macias & Ryan, Kathy served as Director of Finance at Quantum Corporation and worked in the audit and tax departments at PriceWaterhouseCoopers. A graduate of Santa Clara University, she is a Certified Public Accountant.

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Paul Sanchez

Paul Sanchez

Board of Advisors

A member of ROI Communication’s Board of Advisors since 2011, Paul has devoted his career to enhancing employee and organizational performance by strengthening the relationship between communications and human resources. He began this work in the U.S. Air Force, serving in both communications and human resource roles around the world, then shifted into business consulting. Over the years, Paul has held leadership positions at three international consulting firms: Hay Associates, Watson Wyatt and Mercer. He has served on the International Board of the International Association of Business Communicators (IABC), and chaired the Board of Trustees of the IABC Research Foundation. In honor of his lifetime achievements in the field, IABC awarded Paul its highest honor – recognition as an IABC Fellow.

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Brooke Schiller

Brooke Schiller

Instructional Designer

Brooke Schiller is an Instructional Designer at ROI Communication, and helps people maximize their personal effectiveness on teams and in large organizations by aligning their skills and passions with the group’s overall goals and direction. Brooke offers ROI’s clients expertise developed over 15 years in the world of corporate education and organizational development. During that period, she has developed special expertise in assessment (including communication styles, 360-degree feedback, team effectiveness), professional coaching and skills development, change management, career reinvention, new employee integration and team-building. Before joining ROI in 2006, Brooke managed a $20 million business for Gap, Inc. and held organizational development positions in high-tech companies throughout Silicon Valley.

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Mark Schumann

Mark Schumann

Board of Advisors

Mark Schumann has been a member of ROI Communication’s Board of Advisors since 2012. In this advisory role, he offers the insights of an expert with decades of experience at the top of his field. Over the course of his career, Mark has earned many plaudits for his work, including 17 Gold Quill awards and the IABC Communicator of the Year award, and has twice won the Best Picture award at the Industrial Film Festival. Mark, who earned a B.A. in English and Communications from Austin and an M.A. in Business/Corporate Communications from the University of Denver, currently serves as the VP and National Communications Practice Leader for The Segal Group, which provides benefits and HR consulting services to multi-employer funds and public sector organizations.

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Ruta Skelton

Ruta Skelton

Director

Ruta Skelton is a Director at ROI Communication, with extensive experience in the fields of journalism, corporate communication, HR communication, change management, strategic planning and executive communication support. Prior to joining ROI in 2003, Ruta led the communication practices for three international HR consulting firms. In 1986, she founded the Canadian communication practice for Hewitt. She then served as the Canadian communication practice leader for Towers Perrin. In 1998, she moved to the Bay Area to lead the communication practice for Mercer HR. Ruta is a past chairman of the International Association of Business Communicators and the winner of international awards for communication excellence.

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Janice Smith Collins

Janice Smith Collins

Senior Vice President, Account Director

As Senior Vice President at ROI Communication, Janice Smith Collins brings expertise to ROI’s clients in employee engagement strategy, brand and culture, and change management. Janice, who joined ROI Communication in 2015, has served in communications and employee engagement roles for nearly two decades. Both as an executive and consultant, Janice advised CEOs, led teams and managed projects involving a wide range of initiatives, including communications strategy, change management, and program design and measurement. Janice earned a B.A. in English from Michigan State University and has pursued additional studies in strategic management at the University of California, San Diego.

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Molly Souksamlane

Molly Souksamlane

Sales Accounting Manager

As Accounting Manager, Molly Souksamlane works closely with the ROI Communication Accounts team to monitor budgets and forecasts. A member of the Finance team, Molly’s responsibilities include database management, budget tracking, forecasting and more. Before joining the ROI team in 2010, Molly spent nearly two decades in a variety of accounting and auditing roles. At California State University (CSU), Fullteron, she worked as an accountant tracking grant spending, payroll and budget planning. Later, she served as an auditor for the California State Board of Equalization. Molly, who earned a B.A. in Business Administration and Accounting at CSU, Fullerton, is also a virtuoso with an impressive range of accounting and Enterprise Resource Planning software.

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Dawn Speed

Dawn Speed

Director

Dawn joined the ROI Communication team in 2019 from Woman Within – a global nonprofit focused on empowering women – where she served as Director of Communications for its eastern United States region. Previously, she served as Vice President for Internal Communications and Employee Engagement at Ketchum, where she led a team that revamped the way the global PR firm engages and communicates with its 2,500 employees in 70 countries.

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Elizabeth Spitsbergen

Elizabeth Spitsbergen

Video Producer

Elizabeth Spitsbergen helps bring clients into a world of creativity and excellence through video production. She holds two Emmy Awards for her Directing and Producing Achievements. Before her current role as Video Producer and Director at CG Creative, a strategic partner of ROI Communication, she worked on Reality Television on shows that included The Amazing Race and Hotel Hell. She also worked on documentary films travelling to remote regions in Africa, Australia, Europe, Japan, South Korea and Nepal. Elizabeth got her start in commercial production and some of her clients included Timex, Garmin, Asics, Rubios, and Pat n’ Oscars.

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Virginia Stefan

Virginia Stefan

VP, Strategist

Virginia Stefan, a Vice President at ROI Communication, is a veteran communications professional with more than 15 years of experience in executive and employee communications, marketing, and community relations. Virginia also believes that companies do best in the long run when they communicate a true commitment to work-life balance for their employees. Virginia is a graduate of the University of California, Berkeley, from which she earned two bachelor’s degrees with honors in English and Political Science. When she’s not working with ROI’s clients, Virginia tends to the roses, hollyhocks and other flowers in her garden; bakes bread, pies and tarts; serves on the board of the Berkeley-Albany YMCA; and studies acting and improv at the renowned Berkeley Repertory Theatre.

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Sharon Strahm

Sharon Strahm

Director

Sharon joined the ROI Communication team in 2018 after eight years at Pacific Gas & Electric, where she worked as a Communications Manager for its Internal Communications and Human Resources teams. In those roles, she helped lead communications around software upgrades, online training programs, compensation adjustments, contractor compliance, intranet redesign, employer branding, safety initiatives and leadership development, among other initiatives. “I advise leaders on ways to simplify their communication, cutting through all the noise to explain what is important and why,” Sharon said. She traces this ability in part to experience, early in her career, teaching English as a second language along the U.S.-Mexico border. “I learned to connect with diverse groups and communicate creatively, in ways that were interesting and engaging.”

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Christine Style

Christine Style

Director

Chris joined ROI Communication in 2017 from her own consultancy, Communication with Style. Earlier in her career, Chris served as an Internal Communications and Change Manager at eBay, as a Senior Manager for Employee Communications and Engagement at Jazz Pharmaceuticals, and as an Internal and Marketing Communications Manager for Cisco, where she worked to accelerate innovation, help integrate employees from acquired companies, and develop the company’s ethics training program.

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Liz Hutchison Taff

Liz Hutchison Taff

Director

Liz joined ROI Communication in 2016 after more than a decade managing internal and external communications in the hospitality and media industries. As a Director, Liz helps clients develop and effectively execute strategic, multi-pronged communication plans.

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Tania Ulrich

Tania Ulrich

Senior Consultant

Tania joined the ROI Communication team in 2019 from Wyndham Destinations, where she rose through a range of communication, strategy, product development, alliance and marketing roles to become the company’s Senior Director of Product and Program Development. In all these roles, Tania honed a natural gift: listening. “I love listening, especially to the way people describe a question or challenge, or something that inspires them,” she said. “Then I help them explore different ways of expressing their ideas. Not only through words, but also visuals, that help them connect better with their audience.”

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Kristina Wallan

Kristina Wallan

Office Administrator and Recruiting Coordinator

Kristina, who has decades of experience supporting a wide range of teams, companies and leaders, currently keeps the ROI Communication office running smoothly. She traces her love of organization and systems to her childhood, when she helped operate the cash register in her mother’s plant store. Prior to joining ROI, Kristina ran her own event and wedding planning business, managed offices for a range of companies, and worked in music production. A graduate of Humboldt State University with a BS in Business Administration, she now lives with her family near Santa Cruz. When she’s not working, she enjoys hiking, camping, gardening and volunteering at her children’s school.

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Scott Watkins

Scott Watkins

Senior Consultant

Scott joined the ROI Communication team in 2019, bringing 20 years of leadership experience in corporate communication, employee engagement, change management, investor relations and public relations. But whether he was working in insurance, technology, energy, the grocery industry, an HR startup or banking, all shared a common denominator – people who wanted to feel good about their daily work. “A business always has goals and needs, and I try to explain those in terms that employees will care about,” he said. “Again, it comes down to empathy. At the end of the day, as long as I’m asking the right questions and understand the why of what we’re doing, I can communicate that. Good communication should not be complicated.”

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Becky Zlatunich

Becky Zlatunich

Senior Consultant

As a Senior Consultant at ROI Communication, Becky Zlatunich provides project management expertise and experience to effectively communicate policies, processes, programs and services. She is a strong team player and detail-oriented while keeping sight of the big picture and end goals. Becky brings nearly 25 years of experience in business processes, human resources, marketing and communication to advise ROI clients. She is a graduate of Arizona State University and a member of the International Association of Business Communicators. When she’s not working, Becky is an avid gardener and loves history.

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Careers

The team at ROI is looking for strategic, creative and passionate people. At ROI, you’ll have the opportunity to do great work, build strong relationships and make a difference in the world! Check out “The Spirit of ROI,” how we work together as a team.

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