Our internal communication consultants, reporting for duty.

A member of ROI’s Board of Directors since 2002, Barbara Baill has been a Human Resources executive for more than… Continue reading Barbara Baill

Many people identify themselves either logical or creative, analytical or intuitive – the myth that you’re either the left-brained or… Continue reading Melanie Barna

Claire Berney’s first job was working for a Bay Area music magazine that covered new record launches and live shows.… Continue reading Claire Berney

As a photographer exploring Yosemite Valley, Cathy Boone once endured hours in freezing, pouring rain to capture the first ray… Continue reading Cathy Boone

Designer Julie Boyce believes that if people can see an idea, it’s much easier for them to feel it. And… Continue reading Julie Boyce

When Mark Briggs packed a U-Haul and moved from New York City to San Francisco in 1996, several of the… Continue reading Mark Briggs

Kristin’s professional storytelling work spans nearly three decades in the areas of strategic communication, narrative development, journalism and executive speaker… Continue reading Kristin Brownstone

Stephanie Carpenter believes that a company’s culture – good or bad – is contagious. That’s why she works so hard… Continue reading Stephanie Carpenter

When Stacy Cintas moved to Hawaii for college, nobody told her that Oahu’s tsunami sirens were tested once a month.… Continue reading Stacy Cintas

As an Art Director, Diana Cortina has tackled hundreds of projects in her career – websites, logos, presentations, ads, newsletters… Continue reading Diana Cortina

Sharon Cullen loves to make sense out of chaos — aligning structure, process and messaging to help large organizations achieve… Continue reading Sharon Cullen

As a millennial born and raised in San Jose – the birthplace of Silicon Valley – Ashley Cullen is a… Continue reading Ashley Cullen

Roger D’Aprix observes a contradiction in today’s corporate environment: management’s focus on profitability and the value of creating a work… Continue reading Roger D’Aprix

When Tara Davis decides to do something, she gets it done. After losing a popular co-worker to cancer, she organized… Continue reading Tara Davis

When Luisa Diaz Jimmerson arrived in the United States as a refugee from Cuba, she was just three years old… Continue reading Luisa Diaz Jimmerson

Dean Elsie was cross-country skiing through Yellowstone National Park when he came face-to-face with a herd of massive bison, pawing… Continue reading Dean Elsie

Whatever Julie Eufemi does, she does to perfection. When she decided to join a drum corps, she helped her team… Continue reading Julie Eufemi

Barbara Fagan is the founder and CEO of ROI and has three decades of experience in business, corporate communications and… Continue reading Barbara Fagan

Throughout her career as a communication professional, Katy Fairman has developed and managed a broad range of communication initiatives for… Continue reading Katy Fairman

Catherine Forman has worked in corporate communication for nearly two decades, developing a deep expertise in strategic planning and employee… Continue reading Catherine Forman

With more than two decades of experience in graphic design, Cindy Ann Ganaden has developed an acute ability to translate… Continue reading Cindy Ann Ganaden

As an expert in change management, Lesli Gee helps organizations achieve their full potential. “Change management and communication are two… Continue reading Lesli Gee

For Eileen Gillette, accounting is a lot like detective work. In both cases, you’re looking for missing information and can’t… Continue reading Eileen Gillette

For Andrea Gonzalez, marketing is part science, part alchemy. And as someone who honed her craft at some of the… Continue reading Andrea Gonzalez

Kelly Hanlon knows how to help large, complex organizations communicate well under pressure. When the COVID-19 pandemic first hit, she… Continue reading Kelly Hanlon

Ginny Henzi is the executive assistant to CEO, Barbara Fagan. Ginny brings over 20 years of administrative experience to ROI,… Continue reading Ginny Henzi

A communication professional with broad project management experience, Lucy Heskin specializes in writing, designing and overseeing tailored communication projects for… Continue reading Lucy Heskin

When KareyAnne Hill-Peterson approaches a graphic design project, she always asks herself the same questions: what is the main idea?… Continue reading KareyAnne Hill-Peterson

Most people who work in Human Resources are risk-averse. Kat Hsueh races her Porsche 911, sometimes reaching speeds of 130… Continue reading Kat Hsueh

Jodi Huffman has dedicated nearly 20 years of her career to developing internal communication programs that engage employees and help… Continue reading Jodi Huffman

As Vice President and head of ROI’s Digital Employee Experience (DEX) team, Liz leads the creation and execution of digital… Continue reading Liz Hutchison Taff

As a communications professional who spent years working in the housing industry, Jennie Ivory knows that how you communicate is… Continue reading Jennie Ivory

Stacey Jacobs perfected the fundamentals of effective communication in an unforgiving crucible – teaching underprivileged fifth-grade boys how to become… Continue reading Stacey Jacobs

Erika Jensen can move mountains – virtually, at least. Years ago, as a public relations associate working at Yosemite National… Continue reading Erika Jensen

When Catherine Jordan communicates, she strives for three things: honesty, transparency and clarity. “If you truly want to connect with… Continue reading Catherine Jordan

Cynthia Judkins knows more than most about creating environments that inspire employees to deliver extraordinary results, year after year. The… Continue reading Cynthia Judkins

As a graphic designer, Jacqueline Justice believes that less is more. Not just because she personally prefers a cleaner visual… Continue reading Jacqueline Justice

When a corporation she was advising decided to cut employee health benefits, Katie Kagel was asked to develop a communications… Continue reading Katie Kagel

As a reporter for Reuters, Marta Karpinska-Dean translated complex issues into concise narratives, with total accuracy, on tight deadlines. Now… Continue reading Marta Karpinska-Dean

As a journalist, Scott Kaul focused on three things: uncovering the facts, determining their relevance, and translating this information into… Continue reading Scott Kaul

With the U.S. Army firing shot after shot directly at him, John Kidon stayed alert, cool and focused. Why? As… Continue reading John Kidon

Rowing stroke for the University of Southern California, it was Kerstin King’s job to set the pace for her boat… Continue reading Kerstin King

As a practitioner of Bikram Yoga, Tonia King strives for holistic perfection, knowing that there is always room for improvement.… Continue reading Tonia King

Jenna Kuhl’s first job out of school started at 4 in the morning and ran full throttle for a dozen… Continue reading Jenna Kuhl

As a CPA with nearly 30 years of experience, Eric Lamothe has seen his share of spreadsheets. And if all… Continue reading Eric Lamothe

Christy Lang believes that people make smarter decisions, collaborate better and feel more energized when they know that their work… Continue reading Christy Lang

Though we live in the age of social media, Emery Lees’ views on such technology were subtly shaped by months… Continue reading Emery Lees

Sheryl Lewis is the president of ROI and a founding member of the agency. In her 21 years with the… Continue reading Sheryl Lewis

As a cartoonist, illustrator and former actor who studies illuminated manuscripts in his spare time, Jeff Lewonczyk isn’t your typical… Continue reading Jeff Lewonczyk

Melissa Logan once grew so frustrated with an artless rendering of Virgil’s Aeneid that she re-translated the original Latin poem… Continue reading Melissa Logan

Michael Lynberg is a writer whose intelligence, curiosity, empathy and humanity shine through his work. And in a noisy media… Continue reading Michael Lynberg

Over the past several decades, Jennifer Lynch has helped a wide range of companies design and implement strategic communication programs,… Continue reading Jennifer Lynch

When his meeting with Apple CEO Tim Cook finally started — long past the time it was scheduled to end… Continue reading Rory Macleod

Kate MacSwain loves translating complex ideas into clear and understandable language, whether that language is expressed in words or graphics,… Continue reading Kate MacSwain

Samantha Manss is empathetic and a great listener – both traits that serve her well as a member of ROI… Continue reading Samantha Manss

Lisa Marks believes in living a life you don’t need a vacation from – one rich with family and friends,… Continue reading Lisa Marks

Rosanna Menza has a passion for designing mazes – a challenge that is not only aesthetic but also rigorously intellectual.… Continue reading Rosanna Menza

In the age of social media, Beth Miller Thiel believes that companies need good writing more than ever – in… Continue reading Beth Miller Thiel

Jennifer Mitchell believes that life’s most valuable commodity is time, so she tries not to waste hers – nor that… Continue reading Jennifer Mitchell

As a digital communication expert with many years of experience, Majbritt Murmann has helped clients navigate constant technological change, all… Continue reading Majbritt Murmann

Lori Nolin got her start in communications as a cub reporter for a Cape Cod weekly, living in a camper… Continue reading Lori Nolin

A well-rounded and versatile communicator, Bobbi Padilla helps clients seamlessly and effectively execute complex, time-sensitive projects that range from worldwide… Continue reading Bobbi Padilla

Kristina Paster admits that although she can improvise when necessary, she is not the fly-by-the-seat-of-your-pants type. But that’s just as… Continue reading Kristina Paster

Linda Pederson is a proven communications professional with more than 20 years of experience in internal and external communications, media… Continue reading Linda Pederson

“I learned storytelling from them and absorbed the pioneer attitude that, if you studied in school and worked hard enough,… Continue reading Julie Philipsen

If growing up on her family’s wheat farm taught Judy Rivera one lesson, it’s that you work until a job… Continue reading Judy Rivera

While most people learn cursive with pencil and paper, Denise Rotman learned with shaving cream. And though decades have passed… Continue reading Denise Rotman

Kelly Scott’s first job was at a company that manufactured PVC pipe. There, she ran the company switchboard, sorted mail,… Continue reading Kelly Scott

Growing up in a small farming community, Janice Smith Collins learned an important truth that has served her well in… Continue reading Janice Smith Collins

An expert in accounting, Molly Souksamlane was once asked to detail how her employer had spent a complex, $1.2 million… Continue reading Molly Souksamlane

Dawn Speed discovered her passion for communication early in life. As a teen, she was a reporter/photographer for her hometown… Continue reading Dawn Speed

Virginia Stefan believes that listening to employees and leaders is the key to successful communication. “Throwing spaghetti at the wall… Continue reading Virginia Stefan

Christine Style launched her career as a documentary photographer for a public utility, working to capture the stories and perspectives… Continue reading Christine Style

At a recent charity auction, Anju Treohan was intrigued by a tiny sculpture: two miniature dollhouse rocking chairs conjoined by… Continue reading Anju Treohan

Convincing someone to take a vacation might seem like an easy sell, but in a culture where work is often… Continue reading Tania Ulrich

For more than a thousand years, a redwood tree overlooking the Pacific Ocean slowly grew in silent majesty. In more… Continue reading Kristina Wallan

Kavon Zamanian is a self-described pixel-pusher, translating static images and graphics into dynamic animations that engage, entertain and inform. “I… Continue reading Kavon Zamanian

Becky Zlatunich approaches every project systematically. “I’m a very process-oriented person,” she said. “I love complex, organizational challenges, and getting… Continue reading Becky Zlatunich