Jennifer Lynch

Director

French Resistance buff. Can’t resist providing clients with outstanding service.

Over the past two decades, Jennifer Lynch has helped a diverse client base — from small, privately held start-ups to publicly traded multinational companies — design and implement strategic communication programs, engage stakeholders during times of change, and align internal and external messages.

Since joining ROI in 2004, Jennifer’s projects have included supporting Hewlett Packard’s Manager Communication group by producing a biweekly, global publication and maintaining the section of HP’s intranet dedicated to people-managers. She also worked with the head of Global Delivery at HP to revamp the group’s messaging for employees, customers, and investors worldwide. While on assignment at SunPower, Jennifer led the project team tasked with developing a new intranet, architecting the site, collecting and structuring existing content, and partnering with SunPower subject-matter experts to develop new content.

In addition, Jennifer has worked with organizations in the financial services, high-tech, retail, and healthcare industries. Current and past clients include Charles Schwab, Ameriprise, Wells Fargo, Visa, Chevron, eBay, and Kaiser Permanente.

Jennifer began her career at SEI Investments in Philadelphia, working in the Office of the Chairman and the Retirement Services Group on a wide variety of employee and investor communication projects. She left SEI — and Philadelphia — to join Towers Perrin’s communications practice in San Francisco. There she developed multimedia campaigns that educated employees on health and welfare and retirement benefits, total compensation, and other human resources programs. Jennifer subsequently joined Merrill Lynch’s Retirement Education and Communications team, where she was responsible for helping clients educate their employees on the basics of saving and investing for retirement.

An honors graduate of the University of Richmond, home of the fighting Spiders, Jennifer holds a B.A. in English and Women’s Studies.

Jennifer is passionate about grammar, The Who, Sonoma zinfandels, and recycling.