COVID-19 employee experience

Envisioning the Employee Experience after COVID-19

June 3, 2020

Masks, hand sanitizer and physically distanced workspaces are on everyone’s checklist, as companies carefully prepare to reopen their workplaces. However, many have yet to truly consider the equally important topic of what the employee experience will be like after COVID-19.  

Now is the time to thoughtfully design elements of the post-COVID-19 employee experience and plan the journey from initial re-entry to the “new normal. As an internal communication strategist, a good place to start is to bring together fellow leaders in the organization tenvision the employee experience and consider questions such as: 

  • How have we traditionally described our employee experience?  
  • What do we want our employee experience to be in the future? 
  • What is our go-forward philosophy on remote work? 
  • What will help employees feel comfortable about returning to the workplace?  
  • What impact will initial restrictions and social distancing protocols have on the employee experience? 
  • How can we include employees in validating or redefining the employee experience? 

A vision board activity is an excellent way to begin approaching these questions. Use the ROI Employee Experience Vision Board Activity to get started.

Where to turn for help

Know that the ROI team is here to help you create your post-COVID-19 employee experience. Here are just a few examples of how we can support you: 

  • Design and facilitate an executive strategy session to gain alignment on your post-COVID-19 employee experience 
  • Design surveys and focus groups to understand what your employees value most in their future employee experience 
  • Develop communications to articulate and reinforce your unique employee experience  
  • Create change and engagement strategies to instill core elements of the experience 
  • Develop tools and deliverables for Return to the Workplace communications  


Catherine Forman ROI Internal Communication Agency Employee.
Catherine Forman

Vice President

With a deep expertise in change management and employee engagement, Catherine helps manage largescale, complex strategic projects for our clients. As an avid rock climber, Catherine approaches her work as she does her climbing - always with an eye on the next move. Her expertise has made her a valuable contributor to ROI since 2003.

Lesli Gee ROI Internal Communication Agency Employee.
Lesli Gee

Executive Vice President

A founding member of ROI, Lesli is an expert at change management and HR comms expert with more than two decades helping executives design and execute large-scale change initiatives to strengthen organizational culture, streamline processes and improve performance. A 27-time marathon runner and charity fundraiser, she has helped numerous Fortune 500 companies achieve their business goals.