The future is here, and it says hello — literally.

AI Communication & Training

AI is reshaping the world and our workplaces — from informing communication strategies and predictive analytics to generating personalized content and streamlining processes. The potential of AI is massive, offering internal communicators unparalleled opportunities to scale.  As communication professionals are tasked with AI communication planning and up-skilling in what was already a crowded landscape of digital offerings, staying up to speed with the latest Gen AI offerings, platforms and skills will be a strategic imperative for high-performing communication teams.

AI communication and training services we provide

Thinking of using AI for your employee communications? We’re here to help! Whether that’s with planning the communication rollout, crafting the messaging, creating toolkits and readiness guides, or drafting governance policies and FAQs, there’s a lot we can do to help you prepare.

AI Communication Planning & Delivery

From planning your communication strategy across your organization to clicking the send button, we can help you successfully bring your AI communication plan to life.

Training, Toolkits & Readiness Guidelines

We bring real-world experience and knowledge to our resources that will help your employees adopt and understand how to use AI correctly. We have training, toolkits and readiness guides for both your team and your peers.

AI Change Management

Introducing a new process or enterprise tool can be tricky. A lot depends on how well you manage people’s expectations and prepare them for what’s to come. We’ll help with change management and ensure AI usage by employees becomes an enabler and not a distractor.

Need help with using AI for employee communications?

Wondering if you’re AI ready?

Not sure whether your team will embrace AI or still deciding how best to use it? Is leadership asking what AI tools exist in your communication tech stack that can support organizational goals? Bring us in so we can perform an assessment while you tend to what’s on your already full plate.

Comms & AI Tools Evaluation

We’ll evaluate your communication processes, show you where AI can help and identify which tools to consider for specific tasks. We can also take a look at the platforms and operating systems you already have (or want) and how to make the most of them.

Integration Strategy

We help teams balance the potential of AI with a thoughtful, human-centric approach. We will assist you in defining your desired outcomes for your AI integration strategy, considering the employee experience and ensuring that we meet your organizational goals.

Usage Guidelines & Governance

We’ll guide your communication teams in setting standards and processes that align with your company’s policies — covering bias assessment, human oversight and ethical considerations — ensuring effective governance systems are in place for your team.

How we provide AI support for our clients

ChatGPT

ChatGPT serves as great partner in brainstorming, particularly when trying to generate new headlines or creative naming ideas. Using techniques like temperature, I can control the variety of suggestions and create a range of ideas from the conventional to the very unexpected. Both the variety and the speed at which it can generate the ideas enrich brainstorming sessions and aid in more productive and efficient decision-making.

Melanie Barna

Senior Vice President

Melanie oversees our diverse team of writers, designers, illustrators and developers. Drawing on her vast knowledge of computer science, brand marketing and creative design, she makes sure every project delights customers in both visual and narrative ways. A former Emmy judge and marathon runner, she serves on ROI’s leadership team.

Adobe Sensei & Firefly

Adobe’s AI features have changed the game in editing client videos, making things smoother and cutting down on editing time with fast transcriptions and audio optimization for podcasts. Also, its ability to generate truly unique images helps us make stories come to life in client presentations, with visuals that you can’t find in regular stock photo collections.

KareyAnne Hill-Peterson ROI Internal Communication Agency Employee.
KareyAnne Hill-Peterson

Senior Art Director

KareyAnne has a diverse design background that includes work on product illustrations, branding, social media campaigns, mobile apps, and websites. She brings a deep respect for people with vision issues to her work and ensures her designs are accessible and easy to engage with.

Generative Imaging

On client projects, our team utilizes AI-based Generative Expand to quickly customize and enhance photo backgrounds that don’t meet specifications, saving time and ensuring top-quality images. Our AI can reposition subjects or add missing parts in tightly cropped images. This greatly improves productivity, turning lengthy tasks into quick, efficient work.

John Kidon ROI Internal Communication Agency Employee.
John Kidon

Vice President, Creative Director

John leads our interactive creative team, designing websites and multimedia for clients across every platform. A former creative director at Davis & Company, he’s an avid sports fan, hockey player and illustrator. He lives in New Jersey.

AI Resources Hub
AI Resources Hub

A collection of AI best practices, training, research and guidance to help our clients, communication professionals and teams.

AI Workshops

Develop the skills to generate content and other communication tasks with our AI workshop series.

AI Articles & Blogs

Stay up to date on the latest news, insights and perspectives on using AI in communications.